Realtek (in device manager, my driver page said Realtek) SP85691 (this is also the name of the original file I downloaded, so not sure why the other two folders are there) Now in the Device Manager window, look out for the Cameras category and right-click on it. In the RUN box type devmgmt.msc and press the OK button or hit Enter. Launch the RUN box on your device by pressing the Windows + R key on your device.
But I still don't have the cam in devmgr.įYI, other choices the downloaded file unpacked were: Here’s how you can use it to install or update the HP webcam driver on your device. I went to C:\SWSetup\SP85691\Realtek and ran setup.exe, which seemed to install it, and I rebooted. The driver unpacks to C:\SWSetup, which leaves a bunch of folders and subfolders and no instructions (unlike what the driver website says, which is follow the onscreen instructions).
I downloaded HP Universal Camera Driver for my laptop model from: I don't think that's required though is it? I think that's one of the many default apps Windows installs that either I or my work tech support removed, as they did remove several of them through pushed updates not long after we got these laptops. I have no camera app under Settings > Apps > Apps & features > Camera. Now, click Next and get to the interface with options named 'Drivers' and 'Unattended Setup' and all that stuff. Settings > Privacy > Camera > "Let apps use my camera" is checked. Do all the 'Next' options involved until you see find the interface to Browse and click Browse to your XP IMAGE folder.
I clicked action>scan for hardware changes, but it didn't work. When you encounter this particular error while using your companys monitor webcam, Microsoft recommends updating the drivers associated with the device. Then also as suggested, I removed the device (and driver) from device manager, and rebooted, but Windows didn't reinstall the cam and now it's gone. But the cam still wouldn't work.Īs suggested by online guides, I tried clicking roll back driver, but after asking if I really want to, and clicking yes, it wouldn't do anything. Then under View, I checked show hidden devices and Imaging devices appeared, with my cam in it.
Under device manager, I had no "Imaging devices" listing, and no cam under "Sound, video and game controllers". One day my integrated webcam worked, the next day it didn't and hasn't since.